Reference

Understand Your Rights Before You Start

Access to 678bd2 depends on the laws and regulations that apply in your location — eligibility is determined by your local legal framework and the regions we currently support. Read through these terms so you know exactly where you stand before opening an account.

Eligibility by local lawAccount terms applybKash, Nagad, Rocket coveredBangladesh-region scopeContact us with questions
678bd2 Understand Your Rights Before You Start
HOW WE HANDLE POLICY

Explore How We Protect Your Account Data

Our approach to data handling, account security and policy compliance is built around a small set of firm practices. We do not sell account data to third parties. Cookie use on the site is limited to session management and fraud detection — you can adjust cookie preferences through your browser settings at any time. Account records, including your bKash or Nagad wallet-link history, are retained only for as long as required to satisfy our operating obligations and respond to any disputes you raise.

Data Handling

Your account data — including wallet details for bKash, Nagad or Rocket — is stored securely and used only for account operation and verification purposes.

Cookie Policy

We use cookies for session security and to keep your account login active across pages. No advertising cookies are placed without your explicit browser consent.

Account Security

Login uses an OTP flow tied to your registered mobile number. Any wallet-link change triggers a fresh verification step before the update takes effect.

Data Requests

You can request a copy of the data we hold on your account, or ask for deletion, by contacting support. We process these requests within our standard review window.

LEGAL CONTACT PATHS

Reach Us on Any Legal or Account Question

If you have a question about how our legal terms apply to your account, or need to raise a concern about eligibility or wallet-verification steps, our support team is available through the channels below. We aim to respond to legal queries with the same direct clarity we bring to every account interaction — no runaround, no vague replies.

Live Chat Open the chat window from any page on the site. Raise your legal query directly and a support agent will pick it up without delay.
Email Support Send your question or account-related legal concern to our support email. We handle wallet-verification and eligibility queries through this channel.
Account Help Centre Log into your account and head to the help section. From there you can submit a formal request about terms, account status or wallet-linking rules.

Switch Between These Common Legal Queries

These are the questions we receive most often about account eligibility, data rights and how our terms work in practice. If your question is not covered here, contact support directly through live chat or email.

Eligibility depends on the laws in your location and the regions we currently support. It is your responsibility to confirm that accessing the platform does not breach local law before registering.

Yes. All three payment paths — bKash, Nagad and Rocket — fall under the same account terms. Wallet-link verification and transaction rules apply equally regardless of which method you use.

Contact our support team via email or the account help centre. State clearly that you are making a data-access request and include your registered account details so we can locate your records.

If local law changes and your region is no longer supported, you should stop using the platform and notify support. We may suspend or close accounts in regions that fall outside our eligible scope.

Yes. Submit a deletion request through support. We will process it within our standard review window, subject to any retention obligations we hold under our operating terms.

We publish updates on the site. Continuing to use your account after a published change constitutes acceptance of the revised terms, so check this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.