Reference

How 678bd2 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access or deleteDirect contact for data requests
678bd2 How 678bd2 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply several layers of data protection across your account — from the moment you deposit via Rocket or Nagad to the moment you request a withdrawal. Each practice below reflects how we actually operate, not a general statement about good intentions.

Encrypted Account Storage

Your account credentials and linked wallet details — including your bKash or Nagad number — are stored using encryption. We do not store full wallet PINs or passwords at any point in the process.

Cookie Use and Control

We use cookies to keep your session active and remember your preferred payment method. You can adjust cookie preferences in your browser settings; some features may behave differently if cookies are disabled.

Data Retention Schedule

Account and transaction data is kept for as long as required to operate your account and meet our obligations. Once that period ends, records are deleted or anonymised — this applies to Rocket and Nagad transaction logs too.

Third-Party Access Limits

Only payment processors and identity verification partners receive any of your data, and only the specific fields they need. No marketing platform or data broker receives your account or wallet information.

DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete any personal data we hold — including transaction records linked to your bKash or Nagad account — you can reach our team through the channels below. We aim to respond to all data-related requests within a reasonable period. Availability of support depends on your eligible region.

Team online

Email Support

Send a data access or deletion request to our support email. Include your registered account details and the specific data you are asking about for a faster resolution.

Live Chat

Start a live chat session from the account area. Describe your privacy concern and our team will direct it to the right department without you having to repeat yourself.

Account Help Form

Use the in-account help form to submit a formal data query. Attach any reference numbers from your bKash, Nagad, or Rocket transactions to speed up the verification step.

Common Questions About Your Privacy on 678bd2

These are the questions we actually receive about data, account privacy, and how payment information is handled. Each answer reflects how the platform works for eligible accounts.

We collect your name, email address, contact number, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged at login to keep your account secure.

Your wallet number is passed only to the payment processor handling your transaction. We do not share it with advertisers, data brokers, or any unrelated third party at any point.

Transaction records — including Rocket and Nagad deposit logs — are kept for the period our operating obligations require. After that, they are deleted or anonymised. You can request a copy through our support channels.

Yes. Submit a deletion request through live chat or the in-account help form. Include your registered email and any relevant transaction references to help us locate and remove the correct records promptly.

Cookies keep your session running and remember settings like your preferred payment method. You can disable them in your browser, though some account features may not behave as expected after you do.

The policy applies where local law and eligible regions permit access to 678bd2. If you are unsure whether the platform is available to you under Bangladesh law, check with a local legal adviser before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.